Founded in 1937, Control and Metering has considerable experience from handling more than 1000 dry ingredients under various operating conditions. Our data base contains information which enables us to precisely select the correct mechanical device and software for your needs. To confirm and broaden our understanding of how different ingredients behave in different conditions, we operate a Test Laboratory. We welcome the opportunity to test and simulate your operational requirements and to demonstrate the many advantages of our equipment and systems.

1. REQUIRED FORMS

Fill in the Laboratory Test Data Sheet (LTDS) (see below) with all information required. A completed LTDS is necessary before any test date can be scheduled. LTDS’s are available from your local Control and Metering representative or directly from the Regional Sales Manager. A Material Safety Data Sheet (MSDS) for each material sample is required before any test is scheduled. Fax or mail the LTDS and MSDS for each sample to the Regional Sales Manager.

Upon receipt of these forms, the Operations Manager will analyze the requested test with regard for health and safety, materials handling and availability of Lab resources. Every effort will be made to match your requested testing dates.

The Regional Sales Manager will confirm testing dates by Phone or Fax and provide a Laboratory Test Authorization (LTA) number. This number should appear on all further correspondence, and on sample containers.

2. PACKAGING AND LABELING

Provide containers that adequately protect the samples and prevent contamination. Clearly identify, on the exterior of the container, the sample name, chemical identity or generic chemical identity of any hazardous ingredients, the name of the supplier and a telephone number for information under emergency conditions. Clearly mark the LTA number on containers and the Packing Slip. Commercial invoices, required from points outside Canada, should include a "value" even though the sample is for testing only.

3. SHIPPING

If the samples are being shipped from outside North America, advise your local Control and Metering Rep or the Regional Sales Manager directly, of the means of shipment, e.g. air freight, ocean freight, ground, etc. If sample is shipped by ocean freight, send a copy of the Bill of Lading to the Regional Sales Manager. Ship all samples "pre-paid".

4. SAMPLE SIZE

The amount of "sample" material required varies with the equipment used and the type and extent of testing desired. The Regional Sales Manager will advise on a suitable sample size after reviewing the LTDS

5. RETURN OF SAMPLES

As indicated on the LTDS, samples will be returned Freight Collect. Return by Control and Metering is at customer expense.

Note: Please be advised that the material that is returned may be contaminated.

6. ANALYSIS AND REPORT

If requested, Control and Metering will provide a detailed written report of the test results including equipment used, objective, method, test data, conclusions and recommendations.

Control and Metering encourages customers to visit the Lab and witness their samples being tested. Assistance making travel arrangements and finding lodging will gladly be provided.

7. LABORATORY CHARGES

There is a minimal charge for the service our Lab provides. For routine testing, which may include up to eight hours of Lab facilities and staff, the charge is $800.00 U.S. plus shipping cost. This charge does not cover special requirements such as procuring Bulk Bags or irregular test equipment. The Regional Sales Manager will advise you of any irregular or special requirements associated with your test. Unless other arrangements have been made, send a Purchase Order (P.O.) to the Regional Sales Manager at the same time as the LTDS’s and MSDS’s are sent. Charges for routine testing are subject to change without notice.