Control and Metering factory technicians can provide all types of on-site services.
Control and Metering can help you maintain maximum productivity from your Control and Metering equipment and/or upstream/downstream equipment from other manufacturers.
Plus, Control and Metering can provide comprehensive control system support including diagnostics, troubleshooting, programming and new system development unrelated to C&M equipment.
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Emergency Service
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Spot Service
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Preventive Maintenance
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Response
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Same/next day |
2 week notice |
Per agreed schedule |
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Expertise
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Factory technician |
Factory technician |
Factory technician |
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Scope of Work
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Emergency repair of C&M supplied equipment |
Inspection, calibration, training, spot repair, etc. - C&M supplied equipment and/or equipment from other manufacturers |
Per agreement - C&M supplied equipment and/or equipment from other manufacturers |
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Frequency
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As required |
As required |
Annually, semi-annually, quarterly, monthly |
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Parts
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10% discount
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10% discount
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15% discount
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Price
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Published hourly rate |
Published hourly rate |
Program specific |
Dry Bulk Solids Test Lab
We welcome tests!
In order to assess how an ingredient will perform on C & M bulk bag fillers and bulk bag dischargers, we provide Test Lab services. Witnessed or video-taped tests are offered on a range of machines. However, we reserve the right not to accept hazardous ingredients. Where appropriate, we offer to ship our test lab equipment to your location, so you can evaluate C & M’s superior performance...with your own eyes... in your own plant.
Bulk Bag System Start Up and Commissioning
C & M believes in the benefits of using our start-up services. Long time experience has shown that production delays are greatly reduced when C & M personnel are present at your start-up. A smooth transition to production is a concern we both share. We understand how crucial process equipment is to your business, so 24 hour parts and service support is available.
Our goal is to provide responsive, effective, flexible trouble-shooting services. Additionally, our Spare Parts Department operates around the clock. If you need help, we want to get it right....the first time.
Bulk Bag Handling Systems Training
C & M offers three main categories of training.
First, group training is offered to introduce your operators and supervisors to the design and operating features of the equipment.
Second, at start-up, in your facilities, our service personnel instruct your staff in the appropriate operating practices for the equipment. We find this greatly reduces process delays later.
Thirdly, we’re always ready to offer refresher courses in operating the equipment to bring along new employees, or to remind former operators of recommended practices and recent improvements.